1. Eligibility for Returns

 You may request a return only if:

  • The item received is damaged or defective
  • You received the wrong product
  • Something was missing from your order

To qualify:

  • You must raise a request within 48 hours of delivery
  • The product must be unused, sealed, and in original packaging
  • Proof of purchase and photos must be provided

 

2. Items Not Eligible for Return

We cannot accept returns for:

  • Used or opened items
  • Damage caused by mishandling
  • Items raised after 48 hours
  • Sale/discounted items unless defective

 

3. Return Request Process

 Email us at  jeevankuamr9876@gmail.com  with:

  • Order number
  • Issue details
  • Clear photos of product & packaging

Once approved, we will guide you through the next steps.

 

4. Refunds 

If your return is approved:

  • A refund will be issued to the original payment method
  • Please allow 5–7 business days for your bank to reflect the amount
  • Shipping charges are non-refundable unless the error was ours

 

5. Return Shipping

  • Customers must bear return shipping costs unless it’s our mistake
  • We recommend using a trackable service

 

6.Missing Refunds

 If a refund doesn’t appear after 7 days, please:

  • Contact your bank/card provider
  • Then email jeevankuamr9876@gmail.com

 

7. Contact Us

We’re here to help. If you have any questions regarding your return or refund:


📧 Email: jeevankuamr9876@gmail.com

📞 Phone: ‪+91 9560852245

📍 Address: Plat No.-8, Property No.-139 Uttam Nagar, Matial Village, New Delhi-110059