1. General Overview

 We aim to deliver your handcrafted items securely and on time. Please review how we handle shipping and delivery.

2.  Processing Time

  • Orders are confirmed within 1–2 hours
  • Processing takes 1–3 business days (may extend to 5 days during sale periods)
  • Customized items may require 2–4 extra days

3. Delivery Locations

  • We currently ship across India
  • Delivery to remote locations may take longer
  • International delivery is not available at the moment

4. Shipping Partners

  • We use well-known courier services such as Delhivery, Bluedart, India Post, DHL eCommerce, Ekart, and others.
  •  We may choose the best carrier depending on your pin code and order weight.

5. Shipping Charges

 We offer free shipping across India.

6. Estimated Delivery Timelines

Destination TypeStandard ShippingExpedited Shipping (if available)
Metro Cities (e.g., Delhi, Mumbai, Bangalore, Kolkata, Chennai)2–4 business days1–2 business days
Tier-1 and Tier-2 Cities (e.g., Lucknow, Jaipur, Coimbatore, Nagpur)4–6 business days2–3 business days
Rural / Remote Pin Codes6–10 business days3–5 business days (where courier network permits)

  • Note:  Timelines may be affected during festivals and unforeseen delays.

7. Tracking Your Order

You will receive:

  • A shipping confirmation email
  • Tracking number and link
  • SMS updates (if opted in)

8.  Address Accuracy

 Please ensure your shipping address is correct.

  • Before dispatch: We can update your address
  • After dispatch: Changes may not be possible

9. Packaging

We use eco-friendly and secure packaging to ensure product safety.

10. Damaged/Lost Orders

 If your product is damaged or missing:

  • Email us within 48 hours of delivery
  • Include photos and your Order ID
    We will replace or refund after verification.

11. P.O. Boxes

 We cannot ship to P.O. box addresses.

12. Bulk & Corporate Orders

For large or corporate orders, email us for a customized quote.

13. Contact Information

If you have any questions about our Shipping Policy or need assistance with your order:

📧 Email: jeevankuamr9876@gmail.com

📞 Phone: ‪+91 9560852245

📍 Address: Plat No.-8, Property No.-139 Uttam Nagar, Matial Village, New Delhi-110059

We strive to respond to all inquiries within 24 hours on business days.